Locate Requests for Design or Survey

Including underground utility facilities in the design of any major construction project benefits everyone involved. Nothing is more frustrating than to plan, design, and anticipate construction but then find out there are underground utilities within the area that require revisions to the original plan. This is a very costly mistake. Designing your project by including the utilities at the beginning of this phase is a win-win solution. Design Locates are defined as requests for maps and/or marking of utilities during the planning stage of a project. This may be done several months prior to any excavation taking place. Each utility handles the process differently, however, and provides this service as a courtesy.


New Project – Facility Contact List Request

  • If you need to contact known underground facility owners about a project you are planning in the area, DIGLINE can provide a list of contacts. You will need to be a current DIGLINE member utility or an Associate Member to receive the requested information from DIGLINE. Once you are an Associate Member, by calling 811 or submitting the Facility Contact List form, you can request a list of DIGLINE Member utilities that may be affected by your project. Note: a Facility Contact List request is NOT a standard Request to Locate or a Design Request; DIGLINE will not notify any utilities of your project.

Surveying – Future Project Design Request

  • If your project is still in the design stages and you need facility maps or markings of the utilities at the future project site for surveying purposes, call DIGLINE at 811 or complete an online Locate Request, selecting “Design” as your ticket type, through our Exactix Ticket software. Since no digging will take place, Designs requests do not fall under Idaho Code and do not obligate Member utilities to respond. However, most will do so as a courtesy. Those utilities that choose to respond have up to 10 days to do so once the ticket has been processed.

Test Holes Locate Request

  • If you will be drilling test holes, you will need to call 811 or complete an online Request a Locate to submit a standard Locate Request. Test Hole Drilling is defined as Excavation under Idaho Code.

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