Welcome to DIGLINE, Inc.

Important change on DIGLINE Locate Request Tickets:

Effective 7:00 a.m., August 1, 2018, in order to align Idaho’s Damage Prevention practices with Idaho State Statutes, Digline will implement a change in the Work to Begin times that appear on locate request tickets.

Idaho Statute requires facilities to be marked within two periods of 24 hours (12:00 a.m. to 11:59 p.m.) that fall on business days after the date that the request is made. This is a significant difference from past practice, which has allowed only 16 “working hours”—8-to-5 weekdays—from the time of the request. See the infographic below for example (click on the image to see a larger version).

This change will provide more reliable locate times, and we believe it will also allow for more accurate locating, resulting in safer digging. Please call us if you have any questions on this change.

Utility line locating is a FREE service provided by your utilities.

Submit a Locate Request Homeowner Information FAQs

Check out our Online Locate Request Guide for assistance with submitting an online request.

With much of today’s utility service running underground, excavation has become a dangerous enterprise. And beyond the potential danger of cutting a power or gas line, excavators may also have legal and financial responsibility for damage to utility lines.

So how can you protect yourself from these potential consequences? Easy: call before you dig!

For most of Idaho, DIGLINE, Inc. provides a one-call solution to notify all public utility companies of pending excavations, allowing them to mark their lines with paint or stakes, keeping Idaho’s citizens aware of potential danger. Call us or submit an online locate request 2 to 10 business days before you dig. Then you’ll know what’s below!

~For locates in Boundary, Bonner, Kootenai, Benewah, and Shoshone Counties, click here.~