Dig Line, Inc. is a one number, centralized call center,
Idaho owned and operated. Calls are taken 24 hours a day, seven days a week, including
holidays.
It was established to enable the public, contractors, utilities and other excavators to
notify underground facility owners of planned digging activities with just one call.
Time and money can be saved by utilizing a one Call Center within your organization.
Damage to facilities, loss of equipment, loss of revenue and repair crew time is costly
and time consuming.
By routing "facility locate" requests to a One Call center, underground
facility owners eliminate the need for additional staff during the construction season.
Dig Line, Inc. locates the reported area of activity through its database and upon
validation, sends the standardized information to participating subscribers, via direct
dial (fax or modem) and voice call-out. Two working days advance notice of starting date
is required by Idaho Law.
Participating members benefit from the streamlined and standardized information as a
member of Dig Line, Inc. each location request is verified and members with facilities in
the area are notified of planned digging activities. Municipalities are able to share the
information with multiple departments from one site.
Dig Line, Inc. uses software designed for One Call systems and incorporates regional
map bases into the notification process. The map base used in the software is by Township
/ Range / 1/4 Section. Dig Line, Inc. members sign up for the grids in which they
have underground facilities.